Terms of Use
CPE.io is owned and operated by CPEio LLC, a Colorado limited liability company. CPE.io (“CPEio”, “we,” or “us”) refers to employees, independent contractors, agents, and representatives (“our Team”). By using any of the CPEio platforms or registering for course listed on our platforms, you’re agreeing to these Terms.
We provide online platforms that you may use to browse and register for courses (the “Services”). We offer the Services on our websites (https://cpe.io, https://cpeio.online, https://cpeio.courses). We’ll refer to them as our “Websites”).
As a subscriber of the Service, or a representative of an entity that’s a customer of the Service, you’re a “Member” according to this agreement (or “you”). These Terms of Service (“Terms,” including our Privacy Policy) define the terms and conditions under which you’re allowed to use CPEio and how we’ll treat you while you’re a Member.
The materials (“Content”) made available on the Website or through third party course software (the “Software”) is for your personal, internal, non-commercial use and is intended for informational purposes only. You may not copy, modify, distribute, reproduce, sell, post, or otherwise use the Content in any form or on any medium, in whole or in part, without the prior written permission of CPEio. We occasionally reference 3rd party content from publicly available sites. You acknowledge that CPEio does not explicitly or implicitly grant you with any rights to copy, modify, distribute, reproduce, sell, post, or otherwise use the Content in any form or on any medium, in whole or in part, without the prior written permission of the original author. We reserve the right to modify or remove the Content at any time and nothing in these Terms and Conditions provides you with any rights to the Content.
By registering for and participating in webinars, on-demand courses, seminars, and audio conferences through the Website and Software, you acknowledge that CPEio may record such sessions and that you consent to such recordings and CPEio’s use of those recordings for promotional, training or other purposes.
ACCOUNT
1. Eligibility
In order to use CPEio, you must:
- Be at least eighteen (18) years old and able to enter into contracts;
- Complete the registration process for any webinar or on-demand course;
- Agree to the Terms; and
- Provide true, complete, and up to date contact information.
By using the Website, you represent and warrant that you meet all the requirements listed above, and that you won’t use CPEio in a way that violates any laws or regulations. You also agree not to use CPEio for any purpose it was not designed for. CPEio reserves the right to refuse service, cancel registration, and change eligibility requirements at any time.
2. Term & Membership
Term
The Term begins when you visit any of our Websites (https://cpe.io, https://cpeio.online, https://cpeio.courses) and continues as long as you register for an account and remain a CPEio user. Clicking the sign up button when creating an account means that you’ve officially “signed” the Terms. If you sign up for a CPEio course on behalf of a group of attendees, you represent and warrant that you have the authority to accept these Terms on their behalf.
Membership
Your CPEio membership will continue and automatically renew until terminated. To use the CPEio service you must have Internet access and a CPEio ready device and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time and which may include payment through your account with a third party. You must cancel your membership before it renews in order to avoid billing of the membership fees for the next billing cycle to your Payment Method (see “Cancellation” below).
We may offer a number of membership plans, including memberships offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your CPEio membership by visiting our website and clicking on the “Account” link available at the top of the pages under your profile name.
3. CPE Policy
We are not a member the NASBA national registry, so our CPE certificates do not include NASBA information. We find that 99% of professionals do not require NASBA CPE (unless they happen to be a Certified Public Accountant (CPAs) in a few states in the USA). Our training certificates are accepted by most states and by almost all organizations for Continuing Professional Education (CPE) credit (e.g. the Institute of Internal Auditors (IIA).
The decision to offer small group viewing for a webinar will be made on a webinar by webinar basis. The small group facilitator must confirm attendance for each participant for the duration of the program. CPE will only be issued to group attendees whose attendance and engagement has been documented and verified (by signature) by the small group facilitator. Records will be maintained for a minimum of five years in accordance with the CPEio document retention policy. CPE for self-study courses will only be issued on an individual basis.
You are responsible for determining if our programs qualify for your individual CPE requirements.
4. Changes
We may change any of the Terms by posting revised Terms of Use on our Website and/or by sending an email to the last email address you provided. The new Terms will be effective immediately and apply to your use of CPEio. We may change the Website, the Service, or any features of the Service at any time.
PAYMENT
5. Paid Courses
Charges for webinars and on-demand courses, if any, are posted on our Website and may be changed from time to time. For webinars and on-demand courses with associated charges, you agree to processing payment as part of the registration process. Registration information, and access to the Content, will be provided after payment processing is complete.
6. Credit Cards
You agree to provide us with valid credit card information and authorize us to deduct the charges, if any, against the credit card you provide. Anyone using a credit card represents and warrants that he or she is authorized to use that credit card, and that any and all charges may be billed to that credit card and won’t be rejected. If, for some reason, we’re unable to process your credit card order, we’ll try to contact you by email so that your payment can be processed.
7. Cancellation and Refunds
Cancellation and Refund Policy for Online Webinars:
Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by CPEio you must cancel your registration prior to the start of the event. Should you choose to cancel your event registration, you will be eligible to receive a full refund up to 48 hours before the start of the event. After this date you have two options:
- You may send an alternate to the event without an additional charge
- You may receive a refund of 50% of the registration fee to your original payment method
No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee. You will not be charged for cancelling your registration to a free event.
In the event that CPEio has to cancel an event for unforeseen reasons or due to an insufficient number of registrants, the cancellation will be communicated by email, and a full refund will be processed using your original payment method.
Cancellation and Refund Policy for individual On-Demand Courses:
All CPEio individual on-demand course purchases can be cancelled by the program participant within 30 days of the time of purchase. The purchaser will receive a full refund for programs that are cancelled within this time frame.
If any on-demand course program is cancelled and removed from the CPEio course library, the CPEio team will communicate the cancellation of the course (program) by email to all registered students. In the event that CPEio cancels and removes a course from the course library, all program purchasers who have not yet completed the qualified assessment will be issued a full refund as long as the purchase was made within the past three calendar months.
CPEio on-demand offers courses that are available to registered students in perpetuity. Courses can be removed from the CPEio platform if the content owner, i.e. author, requests that we remove the content for any reason. No refunds will be given for removed self-study courses that are not completed within three months from the time of purchase.
8. Complaint Resolution
Any complaints should be directed to CPEio using the following contact methods:
Office Telephone: 1 (313) 312-4421
Email: [email protected]
US Mail: CPE.io LLC, 895 Springrock Drive, Lawrenceville, GA 30043, USA
CPEio will make every effort possible to investigate the cause of all complaints and to take any corrective action that may appropriate.
9. Changes
We may change our fees at any time by posting a new pricing structure to our Website and/or sending you a notification by email.
RIGHTS
10. Proprietary Rights Owned by Us
You shall respect our proprietary rights in the Website and the Software used to provide educational experiences. All intellectual property found on the Website, including, without limitation, patents, trademarks, service marks, logos and copyrighted material are the property of CPEio or third parties. Except as explicitly stated herein, you are not granted any license or other right to use such intellectual property without the prior written consent of CPEio or the applicable third party owner.
If you believe copyrighted material owned by you or someone you represent is being infringed upon by the Website, please notify us at [email protected] or (313) 312-4421.
11. Privacy Policy
We may use and disclose your information according to our Privacy Policy. Our Privacy Policy will be treated as part of these Terms. In summary, attendee contact information and data provided during and after a course may be shared with the presenters and sponsors of the courses for which the attendee has registered for their specific marketing purposes. CPEio does not control how attendee data is used once it has been provided. We also reserve the right to inform you of our existing and future products and services.
12. Right to Review Campaigns
We may view, copy, and internally distribute content from your account to create algorithms and programs (“Tools”) that help us spot problem accounts. We use these Tools to find Members who violate these Terms or laws.
RULES AND ABUSE
13. General Rules
You promise to follow these rules:
- You won’t violate our Terms of Service or Privacy Policy
- You won’t use our Service in an unintended way
- You won’t infringe on the intellectual property of CPEio or our trusted third parties
If you violate any of these rules, then we may suspend or terminate your account without refund.
14. Reporting Abuse
If you think anyone is violating any of these Terms, please notify us immediately. If you received spam you think came from a CPEio user, we want to hear about it. If you think anyone has posted material that violates any
copyrights. Please report it to [email protected]
15. Compliance with Laws
You represent and warrant that your use of CPEio will comply with all applicable laws and regulations.
LIABILITY
16. Limitation of Liability
To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Website and the Services, including any downloads from the Website or Software. We and our Team won’t be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they’re based on negligence or we’ve been advised of the possibility of those damages.
17. No Warranties
To the maximum extent permitted by law, we provide the material on the Websites, and the Content as is. We don’t provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose, title, and non-infringement.
In addition, CPEio, disclaims any warranties regarding the accuracy or appropriateness of any of the Content. CPEio is not liable for any direct, indirect, punitive, incidental, special or consequential damages or other injury arising out of or in any way connected with the use of the Websites, the Content or any arising out of or in any way connected with the use of the Websites, the Content or any related software, products or services or with the delay or inability to use the Websites, the Content, or for any information, software, products and services obtained through the Websites, whether resulting in whole or in part, from breach of contract, tortious behavior, negligence, strict liability or otherwise, even if CPEio had been advised of the possibility of damages. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
18. Indemnity
You agree to indemnify and hold us and our Team harmless from any losses (including attorney fees) that result from any claims you make that aren’t allowed under these Terms due to a “Limitation of Liability” or other provision.
19. Attorney Fees
If we file an action against you claiming you breached these Terms and we prevail, we’re entitled to recover reasonable attorney fees and any damages or other relief we may be awarded.
20. Liquidated Damages
In some cases, a breach of these Terms could cause damages, but proving the actual damages would be impossible. These cases will result in the corresponding liquidated damages, which are a reasonable pre-estimate of the damages.
21. Equitable Relief
If you violate these Terms then we may seek injunctive relief (meaning we may request a court order to stop you) or other equitable relief.
22. Subpoena Fees
If we have to provide information in response to a subpoena related to your account, then we may charge you for our costs. These fees may include attorney and employee time spent retrieving the records, preparing documents, and participating in a deposition.
23. Disclaimers
We and our Team aren’t responsible for the behavior of any presenters, sponsors, advertisers, linked websites or content, or other Members.
FINE PRINT
24. Endorsements
Our Websites contain links to other websites, which does not indicate an endorsement of third party websites, services, products, policies, or information. You acknowledge that CPEio is not responsible for the content made available by third parties. You should contact those third parties directly for information on their terms of use, privacy policy, and other relevant information. By using the Website, you agree that you will not attempt to hold CPEio responsible or liable for the content of such third party websites.
25. Assignments
You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.
26. Choice of Law
The State of Colorado’s laws, except for conflict of laws rules, will apply to any dispute related to these Terms of Service. Any dispute related to the Terms, the Privacy Policy, or the Service itself will be decided by the state and federal courts in Colorado, and each party will be subject to the jurisdiction of those courts.
27. Force Majeure
We won’t be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, acts of God, changes to law or regulations, embargoes, war, riots, fires, earthquakes, floods, strikes, power blackouts, unusually severe weather conditions, and acts of hackers or third-party internet service providers.
28. Survivability
Even if this Agreement is terminated, the following sections will continue to apply: Proprietary Rights Owned by Us, Proprietary Rights Owned by You, Compliance with Laws, Limitation of Liability, No Warranties, Indemnity, Choice of Law, Severability, and Entire Agreement.
29. Severability
If it turns out that a section of this Agreement isn’t enforceable, then that section will be removed or edited as little as necessary, and the rest of the Terms will still be valid.
30. Amendments and Waiver
Amendments or changes to these Terms won’t be effective until we post revised Terms on the Website. That aside, additional terms may apply to certain features of the Service (the “Additional Terms”). The Additional Terms will be considered incorporated into these Terms when you activate the feature. Where there’s a conflict between these Terms and the Additional Terms, the Additional Terms will control. If we don’t immediately take action on a violation of these Terms, we’re not giving up any rights under the Terms, and we may still take action at some point.
31. No Changes in Terms at Request of Member
Because we have so many Members, we can’t change these Terms for any one Member or group. If we did that, keeping up with the changes would be a logistical nightmare. So no changes, no exceptions.
32. Further Actions
You’ll provide all documents and take any actions necessary to meet your obligations under these Terms.
33. Notification of Security Breach
In the event of a security breach that may affect you, we’ll notify you of the breach and provide a description of what happened.
34. Notices
Any notice to you will be effective when we send it to the last email or physical address you gave us or posted on our Website. Any notice to us will be effective when delivered to us along with a copy to our legal counsel: Attn. CPE.io LLC 895 Springrock Dr, Lawrenceville, GA 30043, USA, or any addresses as we may later post on the Website.
35. Entire Agreement
These Terms and our Privacy Policy, (all of which are incorporated into these Terms by reference), and any Terms you’ve agreed to make up the entire agreement and supersede all prior agreements, representations, and understandings.